Founding Circleagreement

This Acosta Founding Circle Agreement ("Agreement") is between Acosta Systems LLC, a Washington limited liability company ("Acosta"), and the business that purchases the Acosta Founding Circle offer ("Client"). Client accepts this Agreement by completing the purchase, and it takes effect on the purchase date. No signature is needed.

1. The founding period

Acosta builds and launches Client’s system and, for 60 days from the launch date (“Day 0”), provides its Managed service: website, business phone number and texting setup, missed-call text-back, lead follow-up, online booking, review requests, past-customer campaigns and monthly content as described at acostasystems.io/pricing. Acosta aims to launch within 10 days after Client completes the onboarding form and provides the requested access.

2. Founding fee

Client pays a one-time fee of $497 at purchase. It covers the build, including the domain, business number and texting registration, and the 60 days of service in Section 1. If Client does not have a domain, Acosta registers one for Client, and it belongs to Client.

3. Goals

On the strategy call the parties set goals for the founding period, written to fit Client’s starting point (Day 0 baseline) and confirmed in writing. Unless agreed otherwise, the goals are: 15 or more new reviews, 15 or more captured leads, or 5 or more appointments booked through the system. Reaching any one of them by Day 60 meets the goal. These are goals, not a promise of specific revenue.

4. Guarantees

(a) Results guarantee. If none of the goals in Section 3 is reached by Day 60 and Client did Client’s part under Section 5(a) to (d), Acosta continues the Managed service at no charge until one goal is reached. The parties may agree in writing to adjust the goals during this extension. Acosta may end the extension at any time by refunding the $497. (b) Money-back guarantee. If at any time before the end of Day 60 Client does not feel the value of the service, Client may request a refund by text or email to Acosta. Acosta may first offer to adjust the goals and continue, and the choice is Client’s. If Client still wants the refund, Acosta refunds the $497 within 7 business days of the request. A refund ends this Agreement: Acosta stops all services and takes the website and system offline. Client keeps everything that belongs to Client under Section 6.

5. Client’s part

To give the system the best chance to work, Client will: (a) complete the onboarding form within 7 days; (b) provide requested access (Google Business Profile, social accounts and, if Client has one, its domain) within 7 days; (c) answer new leads within one business day; (d) attend the Day 14, 30, 45 and 60 check-ins; (e) only provide contacts who have done business with Client or agreed to be contacted. Items (a) to (d) are conditions of the results guarantee in Section 4(a). They are not conditions of the money-back guarantee in Section 4(b).

6. Ownership

Client always owns its domain, business name, logo, photos, content and customer list. The website build stays with Acosta’s platform; if Client leaves within 12 months of Day 0, Client may buy out the website for $1,000. Automations, workflows, templates and systems remain Acosta’s property.

7. End of the founding period

The founding period ends at Day 60 or, if Section 4(a) applies, on the day a goal is reached. At that point Client chooses one: (a) continue on Managed at the founding rate under Acosta’s Client Service Agreement, either $297 per month for the first 6 payments and then $497 per month, or $1,782 upfront for the first 6 months with month 7 free and then $497 per month; (b) a founding annual option, if offered and paid at that time (non-refundable after 30 days, except under the annual results guarantee in Acosta’s Terms); or (c) end service. Nothing renews or charges automatically. Founding Circle clients who continue keep a lifetime rate: Managed at $497 per month for as long as their subscription stays active without interruption. The lifetime rate covers the Managed plan as described at acostasystems.io/pricing on the date of this Agreement; add-ons and services added later are priced separately. If the subscription is cancelled or lapses, the lifetime rate ends.

8. Testimonial

At the end of the founding period, Client agrees to give honest feedback. Any public testimonial or case study is used only with Client’s written permission.

9. Texting

Client confirms its customers agreed to be contacted, and Acosta handles opt-outs (STOP) as required by law and carrier rules.

10. Liability

Acosta does not guarantee specific revenue. Acosta’s total liability under this Agreement is limited to the amount Client paid under it.

11. General

This Agreement, together with Acosta’s Terms of Service and Privacy Policy at acostasystems.io, is the full agreement. Washington law applies; disputes go to the courts of King County, Washington.

Questions

Acosta Systems LLC
Email: [email protected]
Phone: +1 (888) 685-5322